156 inquiries | Rental Vacancy Listing Service
(562) 927-6551
http://www.ezrentlist.com
Company Rating
F
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.Most complainants allege the rental listings are outdated, incorrect, are not authorized by the owner to be listed, or do not meet the criteria of the person seeking the rental. Some complainants allege after signing contracts and paying fees the company refused the information stating the properties were not available. Others allege difficulty obtaining refunds.The company generally responds by denying refund requests and by stating lists are provided to the customer and are available to be picked up on a weekly basis, stating they do not guarantee property availability, and that the contracts are non-refundable.
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Company Info
This company's business is providing rental vacancy lists.
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Licensing
California law requires anyone conducting a prepaid rental listing services to be licensed by the Department of Real Estate. A real estate broker’s license will satisfy this requirement.Anyone licensed to conduct such business, unless licensed as a real estate broker, must also maintain a bond in the amount of $10,000 for each location.On July 26, 2006, our office verified that this company is not licensed as a Prepaid Rental Listing Service with the Department of Real Estate. To verify licensing, call 916-227-0886 or visiti www.dre.ca.gov or http://secure.dre.ca.gov/publicasp/prls.asp.
BCA has no information regarding government actions at this time.
According to California Law, contracts must include the prospective tenants’ specifications for the rental property, a clause in bold type letter outlining the small claims court remedy available, and a right to refund in bold capital letters. A full refund shall be made, if the client is not provided at least three rental properties meeting the tenant's specifications within five days after execution of the contract, unless a rental is obtained utilizing the service. The request for return of fees must be made within ten days following the five-day period by delivery or certified mail and all fees over $50 shall be refunded to the tenant, if a rental is obtained other than through the company's services or the client does not obtain a rental. The client must make demand for a partial refund by supplying reasonable documentation within ten days after the contract expiration. For a complete report on this subject, select the Topics of Interest rental section of our website at www.labbb.org.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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