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2025 Hamilton Avenue
San Jose, CA 95125
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(800) 322-9266

http://www.ebayinc.com

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Total Amount in Dispute:
$210,063.00

Total Amount Settled:
$1,146.00

Complaint Experience

3%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

332 complaints against eBay Inc. closed in last 3 years.
Complaints Type of response
4 Making a full refund, as the consumer requested
0 Making a partial refund
5 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
322 Unanswered

332 complaints against eBay Inc.

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11/28/2023

RESPONSE: Complaint was not answered Amount in Dispute: $12,000.00 Amount Settled: $0.00

Customer Complaint

11/2/2023

Trying to buy car with someone who have eBay account (seller). Resolution Sought I don't get nothing and calling eBay costumer, but is disconnected o no longer in service also seller no answer I'm email texting and she no respond that's why I'm file this complaint thank you

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11/22/2023

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

10/27/2023

I listed my items with eBay and they lied on the listing and put dates on my items that made them much older than what they were. I lost money got negative reviews and never got paid by eBay. Resolution Sought Issue refunds to both items to the sellers with out asking me for payment as they are holding the funds. I want the negative information removed and a formal apology from eBay.

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