Elle Model Management ratings, reviews and complaints - Modeling - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

The company has advised the Bureau they require no advance fees for services. However, customers have reported the company does require an advance fee ranging from $500-$750. A 15% commission is then deducted from model earnings as payment for services provided. The company responded to one complaint by denying the customer's refund request, reminding the client that they cannot guarantee work and stating photography, make-up, hair stylist, and photo shoots were provided. The company responded to another complaint by indicating that a job had been procured for the client. All other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Elle Model Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a modeling/talent agency.

Primary Contact:	Dana Dvorak (Owner)
Business Started:	1/1/1998
Social:

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Licensing

California law requires any company that procures or offers to procure employment or auditions, or that provides artist management services, direction or counseling to develop an artist's career, for any of which they collect a fee in advance, to post a $10,000 bond. Companies that charge in advance for such services as registering or listing the artist for employment, photographs, videotapes, other promotional materials, costumes, lessons or training, or auditions are also considered advance fee talent services and are subject to this bonding requirement.

To obtain bonding information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, Legal Section, at P.O. Box 420603, San Francisco, CA 94142 or call (415) 703-4846 or by email to DLSE.licensing@dir.ca.gov The website address is www.dir.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company acts as an agency and would be required to obtain a talent agency license. According to the Department of Industrial Relations, as of 2/2/2004, this company is not licensed as a talent agency. For more information, visit their website at www.dir.ca.gov or call (415) 703-4846. Model and talent management companies provide direction, training, and portfolio preparation for novice models, and assist in placement services. According to talent agents, portfolios are developed over the course of a persons career. Therefore, novices do not need expensive portfolios. We routinely suggest you read and understand all contract provisions, including cancellation and refund policies before making a buying decision. As of January 1, 2000, new California laws relating to advance fee talent services allow 10 days to cancel contracts without penalty or obligation. In some cases, refunds must be provided within 48 hours, or the company is required to pay the artist an additional summ equal to the original amount of the fee. Cancellation procedures should be outlined in your contract. Keep in mind there are probably no guarantees of employment. Your success in the industry will depend on your own talent, perseverance, and ability to utilize your resources.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

DVD Model Management

Websites:
There are no additional web sites.

Contacts:

Rene Kuwata (Owner)

Addresses:

9615 Brighton Way 7th Floor Suite 200, Beverly Hills, CA,

9615 Brightonway Suite 200, Beverly Hills, CA, 90210

Reputation Report

Elle Model Management

Complaints and Resolutions

Other Information