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Empire Nissan, Inc.

144 inquiries |
New Car Dealers

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1377 Kettering Drive
Ontario, CA 91761 | Get Directions

(909) 390-9977

http://www.oremorautomotive.co...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/15/2024 Gabriela J.

Stop scam people

PLEASE BE AWARE OF THIS SCAM! I tried to purchase a used car around 11k only cash and they want me to sign a RETAIL INSTALLMENT FINANCE AGREEMENT 553-ca-arb-eps 3/23 AND FILL OUT A CREDIT APPLICATION FORM including mi S.S , I told the seller Juan D. Garcia "the payment is going to be ONLY CASH" and he said "I have 27 years working here and this is a requirement by the state of California no matter if is cash or loan so this is required to be sign before we proceed with purchase " he was financing the 11 k on one time payment no interest on top of the cash I was about to give him I called the manager and he stated the same as the seller they are all colluded in the same scam, thank God I took my stuff and I step out of that place. The right document to be sign for this type of transaction is the STANDARD PURCHASE AGREEMENT?? otherwise you will loose your cash and still owe to the dealer same amount. Other option is to filled a DMV report.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Empire Nissan, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Oremor Automotive Group is a licensed dealership specializing in the sale of new and used vehicles.

Primary Contact:	Valerie Romero (Executive Vice President)
Business Started:	1/1/1965
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Oremor of Fresno, Inc.

Oremor of Italy, Inc.

Oremor Automotive Group

Pomona Valley Datsun, Inc.

Websites:
There are no additional web sites.

Contacts:

Kristina Viglione (Assistant)

Lisa Chapman (Accounting Manager )

R. Romero (President)

Kathy Brown (Principal Contact)

Addresses:

1377 Kettering Loop, Ontario, CA, 91761

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