Find a reputable business?

Reputation Report

333 Washington Blvd. Suite 345
Marina del Rey, CA 90290
| Get Directions

http://www.epassporte.com

Company Rating

BB

View Rating Explanation

Customer Reviews

based on 0 reviews.

Write Review

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

This business has no reviews.

Leave the First Review

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege a variety of problems with debit cards offered by this company. Some customers complain that money deposited on their account is not applied or credited to their accounts. Other complainants report their accounts are placed on hold after funds are received and they are unable to access their funds. Those who opt to cancel are advised they must forfeit the entire account balance as a condition of cancellation. Still other complainants allege they have not applied for a card or transacted any business with the company however their bank accounts or credit cards are debited by the company or that gift cards purchased are not redeemable. Some complainants who allege that unauthorized deductions were taken from their accounts report after disputing the charge with their card issuer the company refused the dispute and they were referred to their bank or to local authorities. ~~The company responds to some complaints by advising complainants they must be identity fraud victims or by implying that the complainant has not complied with requested security requirements causing funds to be withheld. Some customer’s dispute that they have not complied with the company's security requests indicating requested documents were sent to the designated fax number or e-mail address requested. The company either denies receiving the documents or claims they are illegible and therefore cannot be used.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against ePassporte closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is offering pre-paid visa cards.

Primary Contact: Customer Service
Business Started: N/A
Social:

Interested in ePassporte?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Epassporte claims to provide consumers a debit Visa Account that is obtained instantly online and to businesses a payment processing and affiliate payment program. ~~We urge caution! Visa Electron is a debit or credit card available across most of the world with the exception of the United States Canada and Australia. The card was introduced by VISA in the 1980s and is a sister card to the Visa Debit card. If the Visa Electron logo is the only VISA logo on the card the card will always require online authorization. If you live in the United States you may want to verify the validity of this card before creating an account.~ ~Whether you are shopping banking or investing on the Internet we urge consumers to make sure your transactions are secure and your personal information is protected. The following tips are suggested: Before you provide any personal financial information to a web site check the site's privacy policy. Find out how your information will be used or shared with others and what security features are in place to protect your information from being fraudulently obtained. Keep your personal information private. Do not disclose your address telephone number your Social Security number bank account number or email address unless you know who is collecting the information why they are collecting it and how they will use it. Give payment information only to businesses you know and trust. ~~Keep records of your online transactions and read your email. Merchants may send you important information about your purchases. Review your credit card and bank account statements promptly and carefully each and every month. Look for errors or unauthorized purchases. Notify your credit or debit card issuer immediately if your credit or debit card or checkbook is lost or stolen or if you suspect someone is using your accounts without your permission.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

On May 4 2007 we contacted the VISA Corporation regarding information on the the Electron card. VISA confirmed that the Electron card is not currently being offered in the US at this time.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Visa Electron
Electron Card

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: