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Everclear Water Systems

  156 inquiries |
Water Purification and Filtration Equipment Wholesale

P.O. Box 6903
Burbank, CA 91510
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(999) 999-9999

Company Rating

AAA

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege high pressure sales tactics and various misrepresentations were used to pursuade them to sign sales contracts. Some customers were allegedly told their utility bills would be decreased by 50% as a result of installing the Everclear system. Other customers complain they were led to believe their water was contaminated, or posed other health risks. Many customers experienced difficulty cancelling contracts, or obtaining a Spanish language contract when in fact they were unable to read English. The company responds to a few complaints by denying the allegations and contend full disclosures about the system and the contract were made at the time of the sales presentation. Many other complaints are unanswered.

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Complaint Closing Statistics

0 complaints against Everclear Water Systems closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is the sales of water purofication systems.

Primary Contact: Aurora Vergara (Owner)
Business Started: 8/1/1996
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

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Comments and Analysis

As a result of a two year investigation by the CSLB and the Ventura County District Attorney's office, on November 13, 2001, the Glendale Superior Court granted a permanent injunction against the company, it's owner and some of the employees. The order prevents the company from selling, soliciting, advertising, contracting for, or installing water filtration systems in the State of California. During the Court proceedings Everclear conceded their contracts were unlawful because, among other violations, they violated the three day cancellation law, failed to provide spanish language contracts for consumers who were unable to read english contracts, and were found to have made fradulent or false representations to induce consumers to sign contracts. In addition, since the filtration systems were installed as permanent plumbing fixtures, the firm was also found guilty of operating without a Contractor's license. Sentencing for the Corporation and employees is scheduled for February 19, 2002. Victims received notification letters from the State advising them the company had been found guilty of felony and misdemeanor charges, and that four of the finance companies used by Everclear agreed to forgive all future payments on accounts.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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