EverythingHome.com ratings, reviews and complaints - Kitchen Accessories Wholesale

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege non delivery of the ordered products, refunds are not issued after orders are cancelled, and difficulty contacting customer service representatives by phone or email to discuss delivery or refund status. Some complainants allege receipt of defective or damaged products and the company refuses to issue refunds or replacements because it is more than 30 days from the original date of purchase.

The company responds to a few complaints by stating they are not responsible for items sent by Priority Mail or the actions of the United States Post Office, and by indicating they cannot locate the particular customer in their database. Consumer's notified the Bureau in a few cases that refunds or product were received.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against EverythingHome.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling home related products.

Primary Contact:	Michael Goldstein (President)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

EverythingDinnerware

Everything Bagel

Everything Home

EverythingBagel.com

Websites:

www.everythingdinnerware.com

Contacts:

Cara Campbell (Product Development)

Addresses:

735 Todd Avenue, Azusa, CA, 91702

Reputation Report

EverythingHome.com

Complaints and Resolutions

Other Information