134 inquiries | Furniture Manufacturers
(909) 548-4424
Company Rating
AAA
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BCA's Summary and Analysis:
Complaints allege failure to deliver purchased merchandise in the quoted timeframe or no delivery at all, delivery of incorrect pieces, defective merchandise, repairs are not made in a timely manner, and difficulties obtaining refunds of deposits. Most complainants allege dissatisfaction with customer service stating calls are not returned, company does not inform customers of delays, inability to obtain the status of their orders, company personnel hung up on complainants, or used profanity when speaking with customers. The company responds to some complaints by stating they inform customers they have 8-10 weeks to deliver items, which most customer’s dispute saying company quoted delivery in 45 days to 4 weeks. The company responds to other complaints by offering discounts, delivering items, making repairs, and correcting orders. Most allegations of customer service issues are not addressed.
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Company Info
This company's business is the manufacture and sale of furniture.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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