Executive Jewish Dating ratings, reviews and complaints - Dating Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Two complainants allege unfullfilled contracts, and misrepresentation regarding the quality of service provided. Customers complain once the company receives payment for services, they are unable to contact the company. Complainants report the telephone numbers listed are answered by an answering service, and some letters and e-mails are not responded to. One client complains that when she did receive a response to an e-mail, it did not address her concerns. Both complainants requested refunds.

The company responded to one complaint by advising the complainant that services were not provided because he failed to send in photos and other required documents. The customer disputed the response and indicated that he had complied with all requirements at the time he joined. The second was addressed by reinterating their cancellation and refund policy, and by advising the customer that all fees paid are considered non-refundable. Both complaints are unresolved.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Executive Jewish Dating closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is providing a dating service.

Primary Contact:	Harold Green (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law allows you three business days from the date you sign an agreement with any dating or introductory service, to cancel it for any reason. The contract must inform you of this right and how to exercise it. If you do cancel within that period, you are entitled to a refund of your money within 10 days of the date the company receives your cancellation notice.

Dating service contracts must, by law, be in writing, and you must be given a copy of the contract at the time you sign it. The contract may not provide for payments or financing on your part for more than two years. It must provide that if you die, become disabled (unless your disability is expected to continue for fewer than six months), or move more than 50 miles and cannot transfer your contract to a comparable service there, you our your estate may discontinue the payments you are making. If you prepaid the charges, you or your estate is entitled to a pro rata refund.

We recommend that you make sure you understand exactly what services your contract provides for before you sign. Don’t succumb to high pressure sales, and don’t rely on verbal claims of successful matches and satisfied clients.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dave Allen (Customer Service)

Reputation Report

Executive Jewish Dating

Complaints and Resolutions

Other Information