Complaints for Executive Jewish Dating in Woodland Hills, CA

22647 Ventura Blvd. #230
Woodland Hills, CA 91364 | Get Directions

(800) 655-0361

http://www.executivejewishdati...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Two complainants allege unfullfilled contracts, and misrepresentation regarding the quality of service provided. Customers complain once the company receives payment for services, they are unable to contact the company. Complainants report the telephone numbers listed are answered by an answering service, and some letters and e-mails are not responded to. One client complains that when she did receive a response to an e-mail, it did not address her concerns. Both complainants requested refunds.

The company responded to one complaint by advising the complainant that services were not provided because he failed to send in photos and other required documents. The customer disputed the response and indicated that he had complied with all requirements at the time he joined. The second was addressed by reinterating their cancellation and refund policy, and by advising the customer that all fees paid are considered non-refundable. Both complaints are unresolved.

Complaint Closing Statistics

0 complaints against Executive Jewish Dating closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Executive Jewish Dating complaints