80 inquiries | Automobile Leasing Service | Business Alert
(866) 800-0445
Company Rating
AAA
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based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Customers allege a variety of complaint allegations concerning misrepresentation, misappropriation of deposits or other advance fees, unauthorized credit card charges, and misuse of trade in vehicles while in their possession. Some complainants allege they received numerous toll road or parking violations on vehicles that were supposed to be parked. Other customers claim that thousands of miles were added to odometer readings while the company was in possession of their car. One complainant alleged he learned his vehicle was being used as a rental car without his knowledge. Several complainants report their vehicles were routinely driven by girlfriends and family members who involved them in DUI offenses or caused them to be impounded by police. Many customers complain their vehicles were returned back to dealerships with excessive mileage, damages, or in poor condition which the dealer held them responsible for. Several complainants alleged the company retained advance fees or deposits as service fees when leases failed to fund.The company responds to most complaints by disputing the allegations or by indicating that problems had been resolved. Many complainants notified our office that despite the company's positive response, no resolution had been reached, and refunds promised by the company had not actually been received. In some cases refunds were secured by the complainants due to filing credit card disputes, and being refunded by their card issuer.
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Company Info
This company's business is new car leasing services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Subleasing your vehicle involves both practical and legal considerations. It may seem expedient to sublease your vehicle if, for example, you’re having trouble making your lease payments. But we urge caution. Our experience with similar offers is that the company handling the sublease may fail to fulfill its contractual obligations if the sublessee defaults in his/her payments. Complaints also allege that when this happens they are unable to obtain information about the sublessee from the company, making it impossible for them to collect lease payments or insure or repossess the vehicle. Before you sublease, be sure your contract doesn’t prohibit it. Read it very carefully, since you may be subject to fines or penalties if you breach your contract. Contact your lessor and tell them what you plan to do. You may be held responsible for whatever your contract requires, such as charges for mileage over the stated limits or damage to the vehicle cause by the sublessee.
Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.
BCA has no information regarding advertising review at this time.
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