Fairfax Group, LLC ratings, reviews and complaints - Securities Investment

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation concerning investment offers, inability to reach company representatives, and that the company fails to provide financial statements and other disclosures as required by law. Some complainants request refunds of their investments.

The company responds to complaints by disputing the validity of the complaint, or by indicating that discussions had taken place with the customers, and the matters had been resolved. One complainant who requested a refund of his $200,000 investment was reportedly advised that his refund would be issued at a future date, but due to company liquidity the refund would not be possible at the present time. Another complaint response did not address the allegations of the complainant, and was referred back to the company for reconsideration.

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Complaint Closing Statistics

0 complaints against Fairfax Group, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling land and housing investment opportunities.

Primary Contact:	Rodger Jefferson (Owner)
Business Started:	1/1/2002
Social:

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Licensing

California law requires any company, or individual, selling securities as an investment, to register with the Securities Regulation Division of the Department of Corporations.(DOC). This registration requirement includes; financial planners, broker-dealers, broker-dealer agents, investment advisers, and investment adviser representatives. Before investing money, or making other important financial decisions, verify the company you are considering has complied with State registration requirements. The DOC maintains a database to verify registrations online at www.doc.ca.gov. Inquiries can be sent by mail to, California DOC, Securities Regulation Division, 1515 K Street, Suite 200, Sacramento, CA 95814-4052. The DOC can also be contacted by phone, toll-free at 1-866-ASK-CORP (1-866-275-2677)..

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Careful evaluation of all investment offers should be done prior to signing agreements. Rather than make an immediate decision, insist that the caller confirm details of the offer and all verbal promises in writing. Verify that the offer is registered, or exempt from such requirement, with your state securities commissioner. In California, call the Department of Corporations 213 576-7500. Limited Patnerships are required to register unless an exemption is filed with the state. General Partnerships, however, are not required to register. Those who invest in General Partnerships may also be accountable for the financial liabilities of the entire partnership. Offers claiming to be exempt from registration must meet specific requirements. Specifically, they must be limited to no more than 35 investors who are: immediate relatives or friends; current investors in other offers made by the company; persons referred by current investors; and to those with the expertise to make a valid decision. Generally, if an offer is sold via telephone, it is an indication it would not be qualified for exemption under current law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Gen'Cap

The Fairfax Development Group

Fair Fax Group

Fairfax Group Inc.

Websites:
There are no additional web sites.

Contacts:

Roger Jefferson (Office Manager)

Reputation Report

Fairfax Group, LLC

Complaints and Resolutions

Other Information