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Family Dollar

  162 inquiries |
Discount Department Stores

9555 Alondra Blvd
Bellflower, CA 90706
| Get Directions

(562) 653-4882

http://familydollar.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/30/2020

Good morning, I purchased 2 packs of cigarettes at family dollar this morning at 09:11am, and was told by the clerk that she needed to see my ID. And she scanned it. According to this women this policy is required before selling anyone cigarettes. Mind you, I am 60 years old, will be 61 in Jan. I asked if they were having trouble with kids trying to buy cigarettes, her was reply was " No, we were told we have to scan everyone's ID who purchases cigarettes, it is a new policy " I became upset, and told her this is unacceptable, identity theft is a concern here. Management should not be doing this . They could be involved in a class action Lawsuit. I don't mind showing my ID for verification of age, but not scanning it. They have no business keeping my data. I can understand if someone was suspected of being under age. But not regular customers who are way over 21 years of age. I regret allowing her to scan my data. I am somewhat suspicious of their motives for doing this. They Should Stop this practice. I will not shop there again, if I have to give my ID to be Scanned each time I purchase cigarettes. This lady said they would scan it on each visit when purchasing cigarettes. I have been shopping at this store off and on since they opened few years ago, and never had this problem. Please investigate. I feel there may be some hidden agenda. The only company that has scanned my IDvis the Bank and my Employers. Dollar General should not have my data or anyone'

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Family Dollar closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is discount department stores.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.