FastWebHost.com ratings, reviews and complaints - Website and Web Page Development Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege various problems with unauthorized account debits cancellation requests and failure to provide refunds or credits as agreed. Some customers complain they are unable to use the company's website for canceling as required are unable to reach the company by phone and e mail requests are not acknowledged by the company. Other complainants allege various billing and service related problems are repeatedly brought to the company's attention however problems remain unresolved. Many customers complain promised refunds are never received.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against FastWebHost.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide high reliable and quality web hosting, reseller hosting and domain name services with a 24/7 network monitoring.

Primary Contact:	Rupi Singh (CEO)
Business Started:	1/15/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

ehostpros

Websites:

Contacts:

Customer Service

Addresses:

P.O. Box 1647, Santa Monica, CA, 90406

P.O. Box 778, Santa Monica, CA, 90406-0778

Reputation Report

FastWebHost.com

Complaints and Resolutions

Other Information