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Fatburger

11 inquiries |
Fast Food Restaurants

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5867 Central Avenue
Los Angeles, CA 90001 | Get Directions

(323) 232-2000

https://locations.fatburger.co...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/22/2022 Kevin S.

the burger was thin it's supposed to be fat burger

I went to fat burgers on Central and slauson me and my friend I ordered him a double XL combo fatburger I ordered a triple XL combo Burger the guy smashed our patties till paper so when they put he put the patties on it it was just crumbled like he did it on purpose. he was talking in Spanish cuz we understand Spanish he did it was disgusting the burger was thin it's supposed to be fat burger not that burger if I wouldn't pay with my EBT card I would have walked out before I even pay cash but luckily it was with my EBT was too late to say anything. The cook that works at night he needs to learn how it's called fatburgers and not smashing people burgers and then talking to Spanish like we don't understand Spanish behind people back. he said a few derogatory statements which I understood

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fatburger closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a fast food restaurant.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Roberto Contreras (Manager)

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