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Fauna Foundation

295 inquiries |
Laboratories Research Development

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1301 Via Taz St
Malibu, CA 90265-3092 | Get Directions

(310) 456-2883

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/25/2022 F R.

Was going to volunteer

My experience 2018? 2019? Visited the place a few years ago with the intention of volunteering after having spoken to a friend who had adopted a cat from this place. Met a nice lady at the rescue,who proceeded to show me around and went over what is expected of volunteers who come to the property to work with the cats. Large place. Many cats. Spent a few hours being introduced to the animals, shown how to clean and feed all of the cats. Some people seem to be living there. I don't know if they own this property and the rescue rents. It was a strange vibe from the people I think live there. I got the feeling they didn't want me there. The lady who was feeding and cleaning for the cats on the other hand seemed to genuinely care for the cats. In the end as much as I wanted to help as I can see the cats needed more attention than this one lady can give I had to tell her that volunteering at this rescue just wasn't the right fit.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fauna Foundation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Noncommercial Research Organizations

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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