Findlawjob.com ratings, reviews and complaints - Employment Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company misrepresents it's ability to help them find jobs. Some complainants allege the contact or lead list promised by the company is comprised of nothing more than a list of attorneys from telephone books in their area. Other complainants allegedly experience delays in receiving e-mail materials, and are dissatisfied with the quality of the introductory letter written on their behalf. They claim the letters contain obvious spelling and grammatical errors. All complainants request refunds. No complainants report finding employment as a result of the company's assistance. The company responded in one case by reminding the customer there was no guarantee of employment, and by refusing to adjust the complaint. The company did not address the allegations of spelling and gramatical errors in the cover letters. All other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Findlawjob.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing employment services.

Primary Contact:	Scott Grady (Contact)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company engages in misleading advertising by misrepresenting it's services in thier internet advertising. This company engages in the business of information sales, printing services, and resume editing assistance for finding employment in the legal industry. The company charges an up front fee of between $300 and $500. We urge caution. Before making a buying decision, make sure you are aware of the the company's guarantee and refund policies. Find out specifically what the fee pays for, and whether or not the fee is refundable. Although this company's ads imply they can assist in job placement, they have no actual role in making hiring decisions. Their assistance is limited to providing lead lists, printing stationary, and suggesting edits for your letters. There are no guarantees of employment. Our past experience with similar offers indicates it is sometimes extremely difficult if not impossible to obtain a refund in spite of any promises to the contrary.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

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Additional Info

DBAs:

Targetted Resume's

Find Law Job

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

654 North Sepulveda Blvd. Suite 6, Los Angeles, CA, 90049

8484 Wilshire Blvd, Suite 615, Beverly Hills, CA, 90211

Reputation Report

Findlawjob.com

Complaints and Resolutions

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