Complaints for Findlawjob.com in Van Nuys, CA

14724 Ventura Blvd Penthouse
Van Nuys, CA 91403-3501 | Get Directions

(800) 452-9562

http://www.findlawjob.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company misrepresents it's ability to help them find jobs. Some complainants allege the contact or lead list promised by the company is comprised of nothing more than a list of attorneys from telephone books in their area. Other complainants allegedly experience delays in receiving e-mail materials, and are dissatisfied with the quality of the introductory letter written on their behalf. They claim the letters contain obvious spelling and grammatical errors. All complainants request refunds. No complainants report finding employment as a result of the company's assistance. The company responded in one case by reminding the customer there was no guarantee of employment, and by refusing to adjust the complaint. The company did not address the allegations of spelling and gramatical errors in the cover letters. All other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Findlawjob.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Findlawjob.com complaints