First National Government Grant Benefits ratings, reviews and complaints - Prize Promotion Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unauthorized credit and debit card charges, non-delivery of advance fee information packages, and misrepresentation of the offer. Some complainants allege the company verbally misrepresents the price of the package offered as $29.99, when in fact the company debits customer accounts for $299.00. Customers complain the unauthorized charges cause financial hardships, resulting in NSF checks, and bank overdraft charges. Other complainants allege the company fails to ship the information as agreed, and they are unable to obtain refunds. Many complainants report inability to reach the company to resolve problems or request cancellation or refunds. Other customers report they are dissatisfied with the information received. Most complainants allege company representatives are rude, not helpful, or refuse to allow them to speak to any one in authority.

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Complaint Closing Statistics

0 complaints against First National Government Grant Benefits closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling information on obtaining government grants.

Primary Contact:	Ken Gomes (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells information on obtaining government grants via telemarketers nationally. This company is a major concern of not only this Bureau, but also operated, or is still operating in North Carolina and Florida generating hundreds of complaints, and thousands of inquiries.

We advise careful consideration if you are thinking about responding to ads for "free" grant money. Our experience with this company and similar offers has been that companies placing government grant ads, have no affiliation with the government, but rather, are third parties attempting to capitalize on information that can be obtained for free from government agencies or websites. For example, The Department of Health and Human Services (DHHS), diseminates information upon request and via their website, on grants and loans entitled, " The Catalog of Federal Domestic Assistance. You can obtain the information for free by calling the DHHS local office, or visit their website at www.aspe.os.dhhs.gov.

Government grants are not designed to provide a means for you to pay your bills or have extra spending money. Generally, obtaining a grant is a complicated process requiring documentation and research, and are primarily for education, research, and business purposes. Although foundations may exist whose requirements are based on personal preference, the vast majority requires applicants to meet very specific guidelines they have established to even qualify.

Other Considerations

The National Do Not Call Registry is open for business, putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want. You can register online at WWW.DONOTCALL.GOV or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register. Registration is free.

The Federal Trade Commission, the Federal Communications Commission, and the states are enforcing the National Do Not Call Registry. Placing your number on the registry will stop most, but not all, telemarketing calls.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

First National Benefits

First National Health Care Benefits

Websites:
There are no additional web sites.

Contacts:

Winter Blair (Phone Solicitor)

Reputation Report

First National Government Grant Benefits

Complaints and Resolutions

Other Information