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Florence Toyota

  42 inquiries |
New Car Dealers

2300 West Palmetto Street
Florence , SC 29501
| Get Directions

(843) 773-4539

http://www.florencetoyota.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/30/2019

There are overcharging people and they can people pay for more than what the vehicles are worth

Went in to Purchase a vehicle they ran my credit told me that I only needed $2000 down was asking me to pay $700 a month for a $21,800 Toyota 4 Runner. I left the dealership because I told him that that was overpriced connect on that following Monday I called the bank that was going to finance me the dealership told me that it was gonna be 22 .7 interest The bank told me that it was going to be 20 interest I contacted the salesman and told him what I found out he told me that he was going to correct that in a come on that that all I needed was $2000 and that my payment was going to be 535 a month. I had to write made arrangements that day to go there he kept ignoring my calls so I called the finance manager to find out what was going on because I wanted them to check on all the information that I found out. I spoke to The finance manager he told me that the salesman gave me the wrong information he told me on a $21,800 2012 that I would need to put down $4800 and then I would be financing 21,000 I ask him why didn't that come off the balance of the loan he told me that the bank was charging me $2300 to finance me I called the bank and they stated that they didn't do that all around they lied and they wanted me to pay more than what the car was valued at they were going to charge me 23.7 percent interest financing 21,000 for 66 months at $590 a month .There are overcharging people and they can people pay for more than what the vehicles are worth

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Complaints and Resolutions

Total Amount in Dispute:
$33,855.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

2 complaints against Florence Toyota closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

This company's business is a new and used car dealer.

Primary Contact: AJ Jones (Owner/Managing Partner)
Business Started: N/A
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Terry Moore

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