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Forest Laundromat

  29 inquiries |
Drycleaners and Laundry Companies

7733 Landover Road
Landover, MD 20785-2136
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(301) 773-4992

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/28/2022

Rude owner.

Rude owner. He doesn't go out of his way to help anyone, and you're the owner? I never write a bad review but you can easily tell he mistreats his employees and customers and the establishment smells and all equipment are run down. Bad customer service . All the washing machines are outdated and weak, clothes are not clean after washing. The machines keeps taking money without working when you complained , they ask you to fill a form with your information for a refund of $3.25cents in the mail. Worst of all the only worker in the facility doesn't speak English. When go there for your laundry, you do so @ your own risk.. NO WORKING BATHROOM ON SITE.. It's totally DISGUSTING.my 1st real interaction with the owner is beyond distasteful. Leaves a nasty sour taste in my mouth and leaves no room for assumptions his nasty behavior was on full view blown. My machine was not working I asked him what was the plan as to know if I needed to move my clothes or is it okay to stay there and I saw him unlocking it to open it up first to sentence/ phrase out his mouth I am irritating I need to be patient I told him he cannot talk to another person like that he says yes he can it is his business he even told me I need to be quiet and not talk at all all this happened in front on my child. Everything went downhill from there. He started with another customer cursing and yelling at him an older gentleman. Idk if it is the color of our skin or if he is just rude, but this will be my last time an

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Forest Laundromat closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a self service laundromat.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Soon Kwon (Owner)