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Franklin Park Pediatrics

161 inquiries |
Medical Clinics

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2000 Regency Court Suite 103
Toledo, OH 43623 | Get Directions

(419) 475-5433

http://www.franklinparkpediatr...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/2/2019 Ashley L.

I'm very unsatisfied with that and I've never experienced poor service from them

I have faxed over all the information that was provided to them for them to give my kids their upcoming vaccine shots. However they told me to come in not to make an appointment just to walk in I actually stayed there for at least 2 hours today and they couldn't get their face straight. I even attempt to email the information to them that they needed they still wouldn't cooperate with me the nurse just practically laughed in my face. Which I thought was pretty rude the doctor actually wasn't in and I would rather to see a position then the deal with the ignorant nurses. Be more professional the service that I have experienced today from them shows me that I don't feel that they're the best fit for my kids. I'm very unsatisfied with that and I've never experienced poor service from them but I experienced it today and the fact that my kid has a health condition I don't think they took that in consideration so there's no need for no one trying to file charges or make false allegations on me when I took my child there for him to get seen and they failed to do so.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Franklin Park Pediatrics closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is medical clinics.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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