Find a reputable business?

Reputation Report

Frontline Carrier Systems Inc.

534 inquiries |
Freight Forwarding Services

File Complaint

13007 Crossroads South
City Of Industry, CA 91746 | Get Directions

(800) 243-5422

http://www.frontlinecarrierusa...

Monday - Friday: 6:00 am - 6:00 pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 2 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/5/2018 karl H.

Terrible freight company

Do your homework. Read the reviews all over the internet, these cowboys are not a good company to deal with. They will lie to you, make delivery promises that they never keep. We ship and receive multiple LTL shipments a week, and will never be sucked into using them again. In fact we will insist our vendors do not use them when shipping to us, if they insist we'll find other vendors. Our freight company rep mistakenly booked this shipment with them (New guy didn't read the notes not to use Frontline Freight after appalling experiences with them in the past).......2 weeks later and 2 empty promises of delivery and we are still waiting. Now my customer has to wait longer for his machinery, and pay extra rental charges on the unit he had to hire because the bunch of clowns at Frontline can't get anything right...........God forbid you have the audacity to call them for a delivery update, lies, lies and more lies... I'm sure the CEO has no idea what is being done in his name with this company and if he does and is sitting by watching it happen he needs firing along with the other incompetents that work there.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Frontline Carrier Systems Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Frontline Carrier Systems Inc. specializes in freight forwarding services.

Primary Contact:	Rick Jodzio (Owner)
Business Started:	3/6/1991
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Frontline Carrier Systems Inc.?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Frontiline Carrier Systems (USA) Inc.

Frontline Freight

Websites:

http://www.frontlinefreightinc.com

Contacts:

Customer Service

Customer Support

Dispatch

Addresses:

10205 Painter Avenue, Santa Fe Springs, CA, 90670

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile