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GLS, Inc.

182 inquiries |
Land Surveyors

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1436 North Ayala Drive Unit C.
Rialto, CA 92376 | Get Directions

(866) 306-9355

http://www.grouplandsurveyors....

Monday - Friday 8:00am to 5:00pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/7/2015 Angelica G.

DO NOT CONTRACT THIS SERVICE, YOU WILL LOOSE YOUR MONEY!! False Advertising!!

FALSE ADVERTISING!!! I contacted this company service for surveying my 84 year old father's property in Palm Springs, CA. Although they advertise as fast and efficient, I had problems scheduling once they took my payment. In addition, the Elevation Certificate they produced lacked in essential details which made the certificate irrelevant and useless. The photos required by FEMA in the certificate were outdated (at least 10 years old) and of the wrong building structure. When I called to address this, they suggested I take the pictures myself and forward them to their office to include in the certificate. I paid 500.00 for this service to be able to qualify for a lower flood insurance premium for my DAD. To this day, THREE months later, I still have not gotten any resolution after contacting the office several times through email, voice mail and messages to the receptionist and including the project manager. FEMA will not take the certificate being the photos are outdated and the information incomplete. My Dad has been extremely stressed over this as he is a Senior Citizen with very low finances. GLS Inc. was aware of my father's situation. I believe this company is fraudulent with it's customers and is looking to make money without delivering the service. I question the veracity of their services. DO NOT CONTRACT THIS SERVICE, YOU WILL LOOSE YOUR MONEY!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against GLS, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Group Land Surveyors is a full service company with engineering consulting available as needed for all types of projects and has provided quality service and technical excellence at price points designed to meet budgets in any economy.

Primary Contact:	Juan Garcia (Chief Executive Officer)
Business Started:	2/5/2009
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Group Land Surveyors

Group Land Surveyor

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Civil Engineers

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