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Golden Corral

33 inquiries |
Full Service Restaurants

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12090 Mason Montgomery Road
Cincinnati, OH 45249 | Get Directions

(513) 697-2500

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/17/2018 Nick H.

Make sure everyone is treated the same

I believe this was a racial issue. I was going to eat at golden coral when I was behind a family of 5 and it was me my wife and daughter. The family of 5 was charge 42 dollars and some change in front of me and the guy kept thanking the cashier then I went to pay and was charged 44 dollars and come change so I asked why am I getting charged more then the family of 5 when there's only 3 people in my family, they had 2 adults, we had 2 adults, they had 3 kids under 11, we had 1 kid under 11. When I asked why I was charged more the guy didn't know what to say other than he didn't know. Could it be because the cashier was the same race and the family of 5 I don't know but it sure seemed like it. There is no was possible 3 people should have been charged more than 5 people. There something shady going on here

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Golden Corral closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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