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GWS Auctions LLC

  727 inquiries |
Auctioneers

73282 Hwy 111 Unit #103
Palm Desert, CA 92260
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(760) 610-4175

http://www.gwsauctions.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/21/2019

Dealers or individuals do not consign anythig to this auction house

I have not made a habit of reviewing anything for public consumption whether good or bad. In my 64 years of life I only reviewed one entity. However, I feel compelled to speak up on GWS Auctions formerly of Beverly Hills, CA. and now in Agoura Hills, CA. When this company was starting out, years ago, I had consigned several antique items to their auctions. I had even purchased some items too. I usually dealt with one of the owners named Mike Sislyan. Initially customer service was acceptable but when they started advertising Royal Vietnamese estates, and the like, over a year ago service became a thing of the past. Case in point, I had consigned two items to GWS Auctions for sale in April, 2018. They sold one item right away for $1,100 and the second item did not sell. If one of my consignment items does not sell they typically relist the item in another auction. I heard nothing from GWS Auctions on the disposition of my items so I called, starting in May 2018, Mike and the other owner 25 times over the next nine months. I left messages on both of their published lines. I also sent over a dozen emails to GWS auctions, via their website, in the same time span. Lastly, on January 27, 2019 I sent them a letter to their Agoura Hills office. To date I have not received a response to any of my inquiries. I wanted to know where my proceeds/money was and why i had not been paid. I wanted to know the disposition of the second consignment item because I did not have a clue of what was going on. Also, I had some other high end art I was considering selling but I never heard a word. This is just bad business. at best, the smaller consignors were no longer valuable nor important to them. They have, I guess, bigger fish to fry. At worst, they are simply thieves. Either scenario is deplorable & I would caution anyone doing business with this firm. I will have to pursue another course of action in this matter. I hope this helps. Jeff Rosen

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against GWS Auctions LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a full service auction house.

Primary Contact: Brigitte Kruse (Owner)
Business Started: 7/25/2011
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Licensing

California Department of Real Estate

Verified License

License Number: 01462012
Status: Licensed

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

L&A Inc

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.