Hacienda Credit Company

On June 26, 2000, we verified this company is not registered with the State Department of Real estate. Companies offering rental lists, either as prepaid rental services or as credit reporting services providing free lists, must be licensed by the State Department of Real Estate and maintain a $2,500 bond for each of its locations. This company's refund policy promises a refund of $150 if a rental is not found as a result of using their services for 90 days. To become eligible for a refund, clients must first send fax requests two times a week for the duration of the 90 day period. When requesting a refund, customers are asked to present proof of the fax transmissions as well as a copy of their contract. We believe these conditions are imposed on customers to make it difficult if not impossible to actually qualify for a refund. Because information contained on the list is reportedly of no value to the client, most customers would become discouraged and discontinue relying on the lists. Thus, the company is relieved of refund responsibility as the customer failed to comply with the terms of their agreement.