Find a reputable business?

Reputation Report

Hannaford Supermarkets

203 inquiries |
Independent Grocery Stores

File Complaint

605 Mast Road
Goffstown, NH 03102-1133 | Get Directions

(603) 626-4488

http://www.hannaford.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/17/2018 Linda B.

Poor customer service

My husband went into the store yesterday 7/15/2018. He went to the deli to get meat. They were calling the numbers and personally by passed him. That's because he wants the meat finely shredded and they don't want to do it. He made a complaint, they apologized and gave him $4.00. he was so insulted, he turned around and gave the people the money. He then said that he did not need there money. He came home and told me about it. He was so hurt by all this. It seems like every time they see my husband, they try to avoid him. Is it too much to ask for a little respect. That is their job. To wait on customers. If you cannot handle it, go to another job. We want nothing in return, just respect. I will go in the next time. They don't want to give me a hard time, because I will make a scene to get my point across. I hope you can address this issue. Thank you for your time. Enjoy the rest of your day I would like some type of response.. I would like a response and respect for my husband

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Hannaford Supermarkets closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a supermarket and pharmacy.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Hannaford Supermarkets?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Pharmacies and Drug Stores

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile