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Harris Direct

  124 inquiries |
Charitable Promotion Services

6800 Owensmouth Ave Suite 200
Canoga Park, CA 91303
| Get Directions

(818) 222-3470

http://www.harrismarketing.com

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege a pattern of complaint allegations concerning inappropriate marketing tactics and Do Not Call violations. Consumers complain the company calls repeatedly calls and hangs up calls at inappropriate times and calls despite being notified that the consumer is registered on the Do Not Call Registry.~~The company responds to all complaints by agreeing to remove the complainant from their call records and apologizing for any inconveniences. The company contends that there are no Do Not Call violations because charity promotors are exempt. Call recipients may request not to be called and the company must honor their request.

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Complaint Closing Statistics

0 complaints against Harris Direct closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a telemarketing company.

Primary Contact: James Harris (CEO)
Business Started: 1/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company solicits donations on behalf of various charities by automatic dialers and telemarketing. Charities that are calling on their own behalf to solicit charitable contributions are not covered by the requirements of the Do Not Call national registry. However if a third-party telemarketer is calling on behalf of a charity a consumer may ask not to receive any more calls from or on behalf of that specific charity. If a third-party telemarketer calls again on behalf of that charity the telemarketer may be subject to a fine. ~~The Federal Trade Commission reminds consumers that the National Do Not Call Registry has accepted personal cell phone and home phone number registrations since it opened for consumer registrations in June 2003. There is no deadline to register a home or cell phone number on the Registry. To register a telephone number on the National Do Not Call Registry or to file a complaint consumers should visit www.donotcall.gov or call 1-888-382-1222 (TTY: 1-866-290-4236). Consumers registering a phone number online will be asked to provide a valid e-mail address to which a confirmation of the registration will be sent. A registration is not complete until the consumer clicks on the link in this e-mail. Consumers registering by phone must call from the phone number they wish to register.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Harris Marketing Group
Harris Direct Marketing

Websites:
There are no additional web sites.

Contacts:

Iman Subagio

Other Categories:

Addresses: