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Home Rescue Programs, Inc.

  164 inquiries |
Loan Modifications Advance Fee |   Business Alert

13428 Maxella Avenue Suite 326
Marina Del Rey, CA 90292
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(866) 832-7000

http://www.homerescueprograms....

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts and failure to honor their money back guarantee. Clients complain that lenders advised they had not been contact by the company after months had passed that no loan modifications materialized after extended time periods and that the money back guarantee offered is conditional upon the company subtracting processing fees or other costs associated with the process. One complainant lost her home alleging that the company had advised her they had a verbal confirmation the trustee sale would be postponed.~~The company responds by disputing the complainants allegations or denying responsibility for for the client by stating that they actually did business with another company.

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Complaint Closing Statistics

0 complaints against Home Rescue Programs, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing loan modifications, real estate and advance fee services.

Primary Contact: Steven Duplain (Vice President)
Business Started: 8/28/2008
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Licensing

California Department of Real Estate

Verified License

License Number: 01857863
Status: Revoked

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company's principal Brian Suder was also an officer of a company called JL Richman & Associates dba Richman & Associates. This company previously operated in the State of Florida and Massachusetts earning an F rating with the Bureau's locally for the areas. JL Richman & Associates also has a southern California location which also has an F rating based on the seriousness of their complaint allegations and failure to substantiate advertising claims. A separate report is available upon request. ~~Some real estate agents or brokers offer to stop foreclosure or to obtain a modification of your mortgage loan terms for an advance fee. According to California Law the Broker must first file their agreement with the California Department of Real Estate and must provide in part a complete description of their services with the associated fees and the date on which the fee is due. In addition all fees must be deposited in a trust fund account. The Broker can only assist borrowers prior to a notice of default being recorded by their lender.~~To verify whether or not the company has filed an advance fee agreement visit www.dre.ca.gov/mlb_adv_fees_list.html. Filing does not mean the Department of Real Estate approves endorses recommends or makes any representations about any of the agreements or their terms or any aspect of a licensee’s business activities. Consumers should consider obtaining independent advice before signing an agreement(s) or advancing any fees. ~~If you have received a notice of default or if your California Real Estate Broker has not filed the advance fee agreement it is unlawful for a foreclosure consultant to charge or accept any compensation until they have fully performed everything they represent they will perform. California law also requires that any representative who solicits induces or causes a California resident property owner to contract with or pay any consideration to a foreclosure consultant must have a bond from a surety in an amount equal to at least twice the fair market value of the real property that is the subject of the contract. In addition the representative must hold a valid California real estate sales license. The representative must also provide the consumer in writing under penalty of perjury a statement attesting that they are properly licensed and bonded. Failure to comply with these requirements renders the contract void. By law the contract must also provide for a five day cancellation right and no money may be collected prior to performing all the services set forth in the contract.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Patricia
Brian Suder (President)

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