127 inquiries | Rental Vacancy Listing Service
(909) 891-1107
http://www.homesolutionsinland...
Company Rating
F
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege false or fictitious property listings misrepresentation of services and inability to obtain refunds when properties were not rented as a result of using their services. Customers complain that properties advertised do not exist the listings are not current and that most properties are already rented. In some cases complainants report that the listings were never authorized by the owner to be listed or did not meet the specifications of the person seeking the rental. Other clients complain that after receiving the money the company failed to provide any listings at all. One client reported when she requested a refund the company shredded her contract and refused to do business with her.
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Company Info
This company sells real estate rental listings.
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Licensing
California law requires anyone conducting a prepaid rental listing services to be licensed by the Department of Real Estate. A real estate broker’s license will also satisfy this requirement. Anyone licensed to conduct such business unless licensed as a real estate broker must also maintain a bond in the amount of $10 000 for each location. As of our last verification on December 28 2011 we found no licensing information on file with the California Department of Real Estate as required for this industry. For the most up to date licensing information consumers may call (916) 227-0886 or visit the DRE website at www.dre.ca.gov. http://secure.dre.ca.gov/publicasp/prls.asp
BCA has no information regarding government actions at this time.
This company offers a rental listing service asking for an advance fee of $160. They advertise low cost rental housing locally in the Pennysaver and other periodicals. According to the company's website available properties in the San Bernardino area starts at $500 per month for a one bedroom $600 for a two bedroom and $925 for a three bedroom. The website also offers the listings with a guarantee. Consumers are asked to sign a contract which states that the $160 advance fee is non-refundable. ~~California law requires companies offering rental listings to enter into a contract with you before accepting their fee from you and the contract is subject to certain requirements. First it must expire no longer than 90 days from the time you execute it. It must include besides specifically what you are seeking in a property a provision for refunding anything you paid over $50 to you if you obtain a rental elsewhere and a provision for refund if they do not provide you at least three available rentals meeting your specifications within five days after you paid your fee. It must also outline the small claims court remedy that is available to you.~~
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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