Home Solutions Investments Group, Inc. ratings, reviews and complaints - Real Estate Brokers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

All complainants allege the company fails to provide the services that were paid for provides poor customer service and fails to issue refunds for cancellations of contracts. One consumer states she was unable to reach the company after paying a $2 995 deposit for assistance locating a rental property. Another client alleges the company gave her the run-around despite numerous requests for a refund.

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Complaint Closing Statistics

0 complaints against Home Solutions Investments Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Home Solutions Investments Group, Inc. offers to buy, sell and provide loan modificiations.

Primary Contact:	Victor Charles Drake (Owner)
Business Started:	9/1/2009
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01385847
Status: Surrendered

As of our last verification on July 14 2010 this company does not hold a broker license with the Department of Real Estate. For the most up-to-date information regarding licensing consumers may contact the Department of Real Estate by writing to 320 West 4th Street suite #350 Los Angeles Ca. 90013-1105 by calling (213) 620-2072 or search for one of the other district offices by visiting http://www.dre.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Home Solutions

Websites:
There are no additional web sites.

Contacts:

Carisa La Tasha Barnes

Gabriella Calderon (Owner)

Vanesa Selina Servin

Monico Torres

Francisco Javier Davila

Other Categories:

Real Estate Investments

Advance Fee Loan Company

Reputation Report

Home Solutions Investments Group, Inc.

Complaints and Resolutions

Other Information