112 inquiries | Rental Vacancy Listing Service
(213) 484-2150
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege that rental lists provided contained incorrect information phones were disconnected or that listed houses were already rented. Some complainants allege difficulty contacting the company to request refunds. The company responds to a few complaints by advising refunds have been prepared. One complainant received only $150 of the $200 she had paid and was dissatisfied and felt that due to misrepresentation of the offer a full refund was in order.
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Company Info
This company's business is providing rental listing services for an advance fee.
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Licensing
California law requires anyone conducting a prepaid rental listing services to be licensed by the Bureau of Real Estate with a Prepaid Rental Listing Service (PRLS). A real estate broker’s license will also satisfy this requirement. Anyone licensed to conduct such business, unless licensed as a real estate broker, must also maintain a bond in the amount of $10,000 for each location. You may check the status of a real estate broker licensee by writing to BRE, 1651 Exposition Blvd., Sacramento, CA 95815, by calling 1-877-373-4542, faxing 916-227263-8943, or visit their website at http://www.bre.ca.gov. To verify licensing as a Prepaid Rental Listing Service visit http://secure.dre.ca.gov/publicasp/prls.asp to view a current active list of PRLS licensees.For businesses outside of CA, please check with the appropriate agency.
BCA has no information regarding government actions at this time.
On May 21 2003 we verified that this company is not registered as a prepaid rental listing company. Companies offering rental lists either as prepaid rental services or as credit reporting services providing free lists must be licensed by the State Department of Real Estate and maintain a $10 000 bond for each of its locations. To verify licensing call (916) 227-0931. According to California Law contracts must include the prospective tenants' specifications for the rental property a clause in bold type letter outlining the small claims court remedy available and a right to refund in bold capital letters. A full refund shall be made if the client is not provided at least three rental properties meeting the tenant's specifications within five days after execution of the contract unless a rental is obtained utilizing the service. The request for return of fees must be made within ten days following the five-day period by delivery or certified mail and all fees over $50 shall be refunded to the tenant if a rental is obtained other than through the company's services or the client does not obtain a rental. The client must make demand for a partial refund by supplying reasonable documentation within ten days after the contract expiration. For a complete report on this subject select the Topics of Interest rental section of our website at www.labbb.org.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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