Find a reputable business?

Reputation Report

Hy-Vee

18 inquiries |
Independent Grocery Stores

File Complaint

601 North 3rd Place
Manhattan , KS 66502 | Get Directions

(785) 587-8609

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/12/2020 Mandi N.

For one this is embarrassing and wasted about 6 hours of my time. Then there is never anyone you can talk to about it

Have been shopping with Hy-vee for several months now. I always write a check with no problems and always over $400 as i have 5 pets and a teenage boy. Came two hours to go shopping and they said i couldn't get my groceries because of a bad check or returned check. I have talked to my bank and they have never returned a check! For one this is embarrassing and wasted about 6 hours of my time. Then there is never anyone you can talk to about it. If i ever had a bad check i would defiantly do whatever i needed to resolve this issue. I really liked Hy-vee a lot!! But i will not be shopping with them any longer! Back to Dillions and Walmart where I've never had these issues! The managers need to have faith in their customers! I even went as far as showing them on my bank statement online that I hadn't had a returned check with them ever. I've only just started shopping there recommended by several people who will also not shop there any longer!

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Hy-Vee closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Hy-Vee?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile