355 inquiries | Computer Dealers Retail
(888) 462-3899
http://www.ibuypower.com
Monday-Friday: 8:30 AM-5:00 PM
Company Rating
AAA
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Some complainants allege the company ships incomplete orders or that components are defective. Other customers complain that products sent for warranty or repair services remain at the service center for extended unreasonable time periods or are returned back to the sender without repairs being performed. Some complain items have been returned multiple times for the same repair. Other customers claim they received downgraded versions of software ordered but were charged for the upgraded version. ~~The company responds to most complaints by agreeing to ship missing items exchange defective items or provide repair services as necessary. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or the company's response was inadequate.
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Company Info
iBUYPOWER symbolizes several key beliefs: unity, strength, ambition, and perseverance. These are fundamental attributes of life inside and outside of gaming. You need them all to win. Leading the pack, iBUYPOWER is gaming, defined.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
We advise careful evaluation of the company's technical assistance servicing and refund and exchange policies prior to ordering products. Ask about warranties. Find out if there is an authorized service center in your area whether products sold must be shipped back to the seller for servicing; and who is responsible for associated shipping costs. Ask the company if re-stocking fees are imposed when merchandise is returned.~~The Federal Trade Commission's Mail Order Rule protects consumers who shop by mail. According to this regulation the company must ship your order when promised. If the company doesn't specify a shipping time it must send the merchandise within 30 days. If there will be a delay the company must give you the option to either agree to the delay or cancel the order. If you decide to cancel your pre-paid order the seller must mail your refund within seven business days of receiving your notice of cancellation. If you charged your purchase the seller must adjust your account within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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