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IDS Grant

  117 inquiries |
Government Grant Services

10134 6th Street, Suite M
Rancho Cucamonga, CA 91730-5748
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(909) 581-9930

http://www.grantoneday.org

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege deceptive sales practices, false advertising, unauthorized credit and debit card charges, and inability to contact the company to request a refund. Customers complain they provide their bank account or credit card number to pay shipping and handling charges for or a CD which is advertised to cost $1.99 to participate in a free trial offer, however, within a few days, their accounts are charged or debited an additional amount of $94.98. Complainants allege the website did not conspicuously display adequate advisories concerning the additional $94 fee, and they were unaware the charge would be imposed.

The company has responded in some cases by providing refunds as requested.

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Complaint Closing Statistics

0 complaints against IDS Grant closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The company's business is providing Grant information.

Primary Contact: Erin Kelly (Office Manager)
Business Started: 12/19/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells grant information via various online ads and websites. The information is offered with a 100% money back guarantee on a 7 day trial offer. The company initially asks for a credit card or bank account number to pay for shipping and handling costs for a CD ($1.99) which goes with the trial offer on the website, www.grantoneday.org. The website implies that the government grant money available is due to governments's stimulus plan. The 7 day trial is offered to consumers with a negative option cancellation clause which is not prominently displayed on the website, but is included in the website terms and conditions.

With a negative option cancellation clause, unless the buyer cancels within the 7 day trial, products and services are sent to consumers unsolicited, and unauthorized charges appear on credit cards. Usually, materials sent with the product or service will allow a specified time period for cancellation and return without penalty or obligation. However, many overlook the advisory, and are unaware of the charge until their next monthly credit card statement. In some cases, consumers find they are unable to contact the company to arrange returns or ask for credit. Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar, investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.

Often, you can unknowingly join a plan simply by accepting an introductory offer of merchandise or services. Continuity plans may offer an introductory "free trial period" to let you check out the merchandise or service and decide whether to join the plan. If you keep the merchandise beyond the free trial period or fail to cancel the service within the free trial period, not only must you pay, you automatically become a plan member. Joining a continuity plan means you agree to the plan's sales method as long as you're a member. You'll automatically get periodic shipments of merchandise or delivery of services. You won't get any announcements or rejection forms before each shipment or service period. The shipments or services continue until you cancel your membership.

Sellers must give you information about the plan's terms and conditions, clearly and conspicuously, in their promotional materials. These terms may include; that you become a member if you accept the introductory merchandise or initial round of services, unless you cancel; or that periodic delivery of merchandise or services will occur - with no further action on your part; and will continue until cancellation is received. It also must disclose a description of the merchandise or services you agree to buy, say whether there's a minimum purchase, and how often you'll receive the products or services. An explanation of the plan's billing procedure for each shipment or period of service must also be provided, as well as the terms of the plan's refund or return policy; how and when you can cancel your membership; and the price of the goods or services if you fail to cancel, including shipping and handling, if applicable.

We advise careful consideration if you are thinking about responding to ads for "free" grant money. Our experience with similar offers has been that companies placing government grant ads, have no affiliation with the government, but rather, are third parties attempting to capitalize on information that can be obtained for free from government agencies or websites. For example, The Department of Health and Human Services (DHHS) disseminates information upon request and via their website, on grants and loans entitled, “The Catalog of Federal Domestic Assistance. You can obtain the information for free by calling the DHHS local office, or visit their website at www.aspe.os.dhhs.gov. Government grants are not designed to provide a means for you to pay your bills or have extra spending money. Generally, obtaining a grant is a complicated process requiring documentation and research, and is primarily for education, research, and business purposes. Although foundations may exist whose requirements are based on personal preference, the vast majority requires applicants to meet very specific guidelines they have established to even qualify.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

In Deep Services, Inc.
Grant One Day Refund Processing Center
Lisa Fitzgerald
Grants for You Now
Grant Member Services

Websites:

Contacts:

Lisa Fitzgerald
Chloe T (Customer Service)
Customer Service (Representative)
Erin Kelley

Addresses: