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IKEA North America Services, LLC

  609 inquiries |
Furniture Retail

420 Alan Wood Road
Conshohocken, PA 19428
| Get Directions

(888) 888-4532

http://www.ikea.com/us/en

Operating Hours: Everyday: 9am – 12am (EST)

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

6 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/6/2022

Poor customer service!!

Customer service, I call for a replacement card. I lost my card but it never came I call customer service and they was very rude so I don't want the card, I don't want nothing to do with IKEA there lost!! More Training for there employees!!!

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Complaints and Resolutions

Total Amount in Dispute:
$10,967.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

6 complaints against IKEA North America Services, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
6 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

IKEA operates home furnishing retail stores in North America.

Primary Contact: Edward Moreno (Executive Vice President at IKEA USA)
Business Started: 1/1/1985
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis


13168221

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

IKEA North America
IKEA U.S. East, LLC
IKEA Furniture

Websites:
There are no additional web sites.

Contacts:

Mia Ahlström (Deputy Country Manager / Executive Vice President)
Customer Care (Support Center)
Mike Ward (President)

Other Categories: