Impact WMS Solutions, LLC ratings, reviews and complaints - Bar Code Scanning Equipment

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege after placing orders, their credit cards are charged and the company fails to ship the goods as promised. Others complain that the company fails to process orders in a timely fashion, does not respond to their request for status of their orders. And a few complained that the orders were not shipped in full.

The company responds to complaints by cancelling orders, issuing refunds or shipping products. Some customer state no refund as issued as promised.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Impact WMS Solutions, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The company's business is providing computerized barcode equipment, software, and consulting services.

Primary Contact:	Glen Tosco (COO)
Business Started:	12/20/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

MobileWMS.com

Mobile WMS

Impact W M S Solutions, LLC.

Websites:
There are no additional web sites.

Contacts:

Jessica Corralez (CEO)

Other Categories:

Computer System Consultants

Computer Software Services

Addresses:

955 North Duesenberg Drive, Unit 4116, Ontario, CA, 91764

Reputation Report

Impact WMS Solutions, LLC

Complaints and Resolutions

Other Information