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Ipod Battery Depot

  421 inquiries |
Online Retailers

23785 El Toro Road Box 423
Lake Forest, CA 92630
| Get Directions

(888) 635-5218

http://www.ipodbatterydepot.co...

Customer Service: (888) 826-2690 Monday - Friday: 8:00 AM-4:00 PM [email protected]

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/8/2020

Neglectful

After getting a battery replaced in an iPod, it still did not retain power, I returned the iPod because of the Battery Depot guarantee. They said it needed a new hard drive. It required several e-mails to ascertain a complete estimate ($170), and I informed them to go ahead and repair. Since then, they have not returned e-mails, phone messages or responded to "trouble tickets." They also kept my iPod. Do not do business with these people.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Ipod Battery Depot closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Ipod Battery Depot if the sale of Ipod batterries and accesories and is one of the largest providers.

Primary Contact: Sales Manager
Business Started: 2/5/2001
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service
Cliff Harris (General Manager)

Other Categories:

Addresses: