Find a reputable business?

Reputation Report

Jackie's Nails

85 inquiries |
Nail Salons

File Complaint

2828 Country Club Blvd D.
Stockton, CA 95204 | Get Directions

(209) 469-7988

Company Rating

BBB

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/18/2022 Bertha M.

They do horrible lashes that didn't even last 2 days

I asked for a certain design on my nails and lan said she could do it. Not only couldn't she do the design I asked for I decided to tip her and be nice about it but I also asked to do lashes which turned out decent not the best she charged me 185 dollars for the service I went home and did not wash the lashes at all they did not last even 2 days and she refused to refund me and stated I pulled all my lashes out when all my real lashes are in tact. Not only this but the were very unhygienic and did not sanitize any of there tools after each client. Lan I believe her name is also brought religious beliefs in to the matter stating stuff that is uncalled for especially not knowing my religious beliefs. This place is horrible service especially for the prices they charged. Don't go here unless you want to be dissatisfied and disappointed.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Jackie's Nails closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a nail salon.

Primary Contact:	Phuong Nguyen
Business Started:	N/A
Social:

Interested in Jackie's Nails?
Contact them directly!

Request Quote

Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at [email protected].

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

De Nguyen (Owner)

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile