152 inquiries | General Auto Repair Services
(973) 736-7008
http://www.jeffersonautonj.com
Company Rating
B
Customer Reviews
based on 1 review.
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N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Did unauthorized repairs.
Took my car in 2 days before Thanksgiving for a break inspection. Told them to call me and let me know what they find. Next day no call and when I called, I was informed the car was almost done. I did not authorize the repairs and was told it was $841. WHOA I said to call me first. When I arrived to discuss this I was then told that they replaced the temperature sensor in the motor. I did not tell them to replace this. All I got was an "I'm sorry" This is unacceptable. I argued back and forth with them to no solution. After taking the car out of the shop I noticed the rear suspension was completely discharged. I returned to the shop a couple of days later and was told it wasn't their fault, the shocks are blown. This was not the case when the car was left with them. I discussed this problem and was told it's not their fault. Upon speaking with a neighbor they informed me that the same situation was done to him. No authorization to repair his car but they went ahead and did it. I will NEVER return to this place. Investigated for fraud.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business is providing general automotive repair and towing services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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