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Keys On Wheels

11 inquiries |
Locksmiths

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2003 108th Street #301
Grand Prairie , TX 75050 | Get Directions

(469) 864-1924

https://www.keysonwheels.com/

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/8/2026 Gabriella C.

Nothing, probably just fire that lady because why was she talking to me like that

The call lady Jennifer was super nice to me in the beginning. The number I called - 1 (800) 479-0979 She told me the guy on scene would give me an estimate price whenever he got there. He got here and immediately started assessing the situation and then started working. No price. Nothing. So he finally got it out. I had to call the lady back and tell her he never gave us a quote or anything. She was kinda confused but it felt like sarcasm in a way. She put me on hold to talk to the guy and when she got back she said "Do you want us to just shove it back in there? Are you not going to pay? Is your car not fixed? Do you just want us to shove it back in there?" I never said I wasn't going to pay, I just didn't like how he never told us a price. $120 to jiggle out the key seems kind of absurd but I was respectful to every party involved. Not once was I rude to the Jennifer lady. I was stunned for a second but ultimately decided to hang up on her because I personally wasn't going to sit there and be disrespected when I was respectful to everyone else. She called the guy on scene and told him to shove it back in and left.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Keys On Wheels closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is locksmiths.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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