182 inquiries | Furniture Designers
Company Rating
AAA
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complaints against the previous company, Krause's Furniture, Inc., alleged dissatisfaction with product quality, delays with delivery, failure to schedule delivery dates, or orders placed were incorrect. Some complainants experienced problems such as sofas sinking in the middle, recliners would not recline, or improper fading of sofa fabrics. The company responds to most complaints by delivering ordered items, making repairs or adjustments, or in some cases issuing refunds. Some complaints remain unresolved, meaning the customers are not satisfied with the company's response. Other complaints remain unanswered.
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Company Info
This company's business is the sale of new furniture and related accessories.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
On October 24, 2001, Castro Krause's Industries purchased Krause's Furniture's assets and trademarks clearing all liens and liabilites. Castro Krause's is not affiliated with the former company and is unable to honor any refunds or warranties related to Krause's Furniture purchases.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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