Kucsan and McCrea APLC ratings, reviews and complaints - Real Estate Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to obtain loan modifications or otherwise provide foreclosure assistance services. Many complainants allege unfulfilled contracts and inability to obtain refunds. Others allege the company repeatedly gave them false or inaccurate information concerning the status of their modifications or that the company fails to return phone calls or otherwise respond to inquiries concerning the status of their foreclosure proceedings. A few customers allege the company only does initial contact and then fails to continue with the modification or services contracted for. ~~The company generally responds to complaints by stating they will continue to work with the customer or by stating all issues have been resolved and the customer will contact the BBB to remove the complaint and or stating the complaint was filed in error.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Kucsan and McCrea APLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Located in Costa Mesa, Ca., and representing clients throughout the state, K&M LAW, A Professional Law Corporation is an advocate for the rights of residents here in California.

Primary Contact:	Teri Hatleberg (Operations Manager)
Business Started:	5/1/2008
Social:

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Licensing

California State Bar

Verified License

License Number: 230951
Status: Disbarred

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

K & M Law

Kucsan & McCrea APLC

Websites:
There are no additional web sites.

Contacts:

Alexandria Marquez (Client Relations Manager)

Brian Kucsan (Attorney At Law)

Other Categories:

Bankruptcy Attorney

Foreclosure Law Attorney

Reputation Report

Kucsan and McCrea APLC

Complaints and Resolutions

Other Information