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LambStone Cellars Winery

22 inquiries |
Wineries

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1555 West Lincolnway
Valparaiso , IN 46383 | Get Directions

(219) 510-5673

https://lambstonecellars.com/

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/21/2023 NA N.

Stop outsourcing for deliveries if you don't want to pay for the service.

This establishment placed a grocery store order totaling over $400 using Instacart delivery service , with items totaling up to 50 pounds for one item with a nice compensation for the tip on this service. All of the items requested that were available were purchased/replaced and communication of such was done throughout the entire shopping process , upon delivery the customer has instructions to deliver merchandise to the back door as this is where the kitchen is located, which is done and two individuals exit the restaurant and help unload the, I being the Instacart worker entered the establishment with the products multiple times until all products were delivered only for them to report they had not received any products from me to instacart to try to obtain a refund! As a business this is completely unacceptable and disgusting this business has no integrity! Stop outsourcing for deliveries if you don't want to pay for the service.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LambStone Cellars Winery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is wineries.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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