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L&B Rentals

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Rental Vacancy Listing Service |   Business Alert

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8415 East Florence Blvd., Suite B
Downey, CA 90240 | Get Directions

(562) 291-2530

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Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/29/2013

Fake business

We had come to this company L & B rentals on 7/23/13 to get information about rentals that is up for rent. On 7/25/13 we found a house for rent on our own search. Upon recieving the contract we where told to get our money back, before October 23, 2013 which is the termination of the contract. October 22. 2013 we came back to find out that L&b rentals has closed down because of what happend with channel 7 news reporting about how dark the company is on bad scam. We want justice and our money back for wasting our time and money to find out they are closed down.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Most complainants allege difficulty getting refunds or that the properties advertised do not exist, are already rented, not authorized by the owner to be listed, or never for rent in the first place. Some complainants allege the listings do not meet the criteria requested, are not current, or the properties listed were taken from ads in other sources, such as newspapers or Internet websites. In other cases, the company fails to honor their 100% money back guarantee.

The company generally responds to complaints by denying refund requests based on their strict 90 day policy which does not promise a refund will be issued, only that it will be considered. In response to allegations that the listings are incorrect or fake, the company states they are not responsible for typos, incorrect addresses, or for properties that are no longer available. In cases where the complainant obtains a rental on their own, the company responded by requesting proof of their rental agreement to consider a refund.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against L&B Rentals closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

L&B Rentals provides rental vacancy listing services for a fee.

Primary Contact: Linda Abrams (Owner)
Business Started: 11/30/2012
Social:

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Licensing

California law requires anyone conducting a prepaid rental listing services to be licensed by the Bureau of Real Estate (BRE). A real estate broker’s license will also satisfy this requirement.

Anyone licensed to conduct such business, unless licensed as a real estate broker, must also maintain a bond in the amount of $10,000 for each location.

As of October 14, 2013, we are unable to verify that this company is licensed with the Bureau of Real Estate (BRE) as a PrePaid Rental Listing Service. To verify licensing, call (877) 373-4542 or visit the BRE website for PrePaid Rental Listing Services

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law requires companies offering rental listings to enter into a contract with you before accepting their fee from you, and the contract is subject to certain requirements. First, it must expire no longer than 90 days from the time you execute it. It must include, besides specifically what you are seeking in a property, a provision for refunding anything you paid over $50 to you if you obtain a rental elsewhere and a provision for refund if they do not provide you at least three available rentals meeting your specifications within five days after you paid your fee. It must also outline the small claims court remedy that is available to you.

Other Considerations

Before paying anyone a fee to provide rental listings consider the following tips:
• Know your rights as a consumer and the requirements of businesses who offer prepaid rental listing services. Some states have laws specific to these services and require that companies who offer these services maintain a license. For example, in California, by law Prepaid Rental Listing Service Operators must be licensed by the Bureau of Real Estate as a real estate broker or maintain a Prepaid Rental Listing Service License with the Bureau of Real Estate. They must also include specific information in their contracts including their licensing information, acknowledgement that they have accepted a fee, a description of services, the tenants property rental specifications, refund and cancellation clauses. In addition, PRLS companies must provide a full refund of the fee if they do not provide at least three available rental properties to the tenant within five days of the contract execution date. There are also refund provisions if the tenant locates their own rental
• Do not pay in cash or money order.
• If it sounds too good to be true, it probably is. Research and compare the listing price to similar properties in the area. If the listing price is considerably lower than similar rentals this is a red flag.
• Review any contracts for information regarding exactly what services the company will provide, refund policies, as well as cancellation rights.
• Check out the business on the Business Consumer Alliance website. Also do a search online for the business name, phone number, company personnel, etc to see if there are any reports that point to a scam or any complaints regarding the business.
• Visit the property listed on your own. Check to see if the property looks like it is on the market. Go to the local courthouse to see who owns the property and contact the individual to see if they are renting their home.
• Consider using the services of a licensed real estate broker or other real estate professional.
In California, you may find a list of licensed Prepaid Rental Listing companies or check for enforcement actions by contacting the BRE website
or call 877-373-4542. Consumers outside of California can check with your local real estate commission or authority for more information on rental listing services.

Industry Resources
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Additional Info

DBAs:

L & B Rentals
Dream Rentals

Websites:
There are no additional web sites.

Contacts:

Patricia Silverio
Esmerelda (Representative)
Ezmerelda (Sales Agent)
Victoria (Representative)

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