Latinos Group Promotions, Inc. ratings, reviews and complaints - Educational Consultants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Some complainants allege defective merchandise, or that ordered products do not perform as advertised. Others complain about non health related products, such as tapes, CD's, DVD's, or cookware also allege that delivered merchandise does not look or perform as advertised. Some people claimed that songs on tapes and CD's were not recorded by the original artists, or were so cheaply produced that the sound quality of the music was very poor.

The company responds to most complaints by defending their products and claiming allegations made by customers were unfounded. However, in most cases, the company agrees to conditionally issue refunds. Products must be returned within the 30 day refund period. In some cases refunds are issued after the 30 day period. Not all customers are satisfied with the company's responses. Allegations of deceptive advertising are generally not addressed.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Latinos Group Promotions, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling special promotions for the latin community.

Primary Contact:	Jorge Carpintero (President)
Business Started:	7/8/2001
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Latinos Group Promotions, Inc.?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers a variety of products which are advertised primarily on the internet, and infomercials via Spanish TV stations. We believe this company's advertising is deceptive or misleading. Some products offered by this company have been advertised as treatments or cures for various life threatening diseases. When evaluating health-related claims, be skeptical. If something sounds too good to be true, it usually is. Resist pressure to decide "on the spot" about trying an untested product or treatment. Ask for more information and consult a knowledgeable doctor, pharmacist or other healthcare professional. Promoters of legitimate healthcare products will not object to your seeking additional information.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Directo Del Cielo

Websites:
There are no additional web sites.

Contacts:

Pilar Espinoza (Customer Service)

Reputation Report

Latinos Group Promotions, Inc.

Complaints and Resolutions

Other Information