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LawCrossing.com

  157 inquiries |
Job Listing Services |   Business Alert

202 South Lake Avenue Unit 250
Pasadena, CA 91101
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(800) 973-1177

http://www.lawcrossing.com

Company Rating

F

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some complainants allege unauthorized credit card charges and claim they are unaware they agreed to a continuity subscription when they purchased the initial month of service. Others complain of inadequate disclosures regarding the continuing charges and allege that the company fails to acknowledge cancellation requests resulting in additional monthly fees being billed. Complainants report email requests are not accepted and they are unable to reach the company by phone. Many complainants allege that job information supplied had incorrect contact information listings were outdated or in some cases are non-existent.~~The company responds to most complaints by reminding clients that by subscribing the first month they agree to receive additional services billed at $29.95 per month until cancellations are received as provided in their terms and conditions. The company reports it is their policy to accept cancellations by phone only. Allegations that they could not be reached by phone are generally not addressed.

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Complaint Closing Statistics

0 complaints against LawCrossing.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing monthly subscriptions based on legal jobs and an informational website.

Primary Contact: Carleen Trapp
Business Started: 11/1/2002
Social:

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Licensing

California law requires all job listing services to maintain a $10 000 bond for each business location. As of our last verification on October 18 2012 we were unable to verify a bond filing for this company. To verify bonding on a job listing service contact the Secretary of State’s office by writing to Secretary of State Special Filings Unit P O Box 942877 Sacramento Ca.94277-0001 or call them at (916) 653-3984.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells a monthly subscription online directed at jobseekers looking for a career in the legal profession. The company does not charge employers to post their jobs but rather charge jobseekers on a monthly basis by debiting charge cards. The company's cancellation policies are listed in the online terms and conditions and require a verbal cancellation by phone to terminate services. ~~California Law requires that any company offering a job listing service register and post a $10 000 surety bond with the California Secretary of State. These companies are also required to provide you with a written contract which includes; basic company information fees charged description of services explanation of your three-day cancellation rights and refund rights. Any fees must be refunded if the company fails to provide at least three employment opportunities within seven business days after signing the contract. If you fail to obtain employment within 90 days you are entitled to a refund less $25 and it must be paid within 10 days or they must pay twice the amount. The law also perscribes that these companies must have written permission of the employer verified within 4 days of printing. For a complete report on this subject select the Topics of Interest employment section of our website at www.labbb.org.

Other Considerations

This company uses a questionable sales method commonly referred to as negative option cancellation. With this method products and services are sent to consumers unsolicited and unauthorized charges appear on credit cards. May report they are unaware of the charge until their next monthly credit card statement. In some cases consumers find they are unable to contact the company to arrange returns or ask for credit. Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.~~Often you can unknowingly join a plan simply by accepting an introductory offer of merchandise or services. Continuity plans may offer an introductory """"free trial period"""" to let you check out the merchandise or service and decide whether to join the plan. If you keep the merchandise beyond the free trial period or fail to cancel the service within the free trial period not only must you pay you automatically become a plan member. Joining a continuity plan means you agree to the plan's sales method as long as you're a member. You'll automatically get periodic shipments of merchandise or delivery of services. You won't get any announcements or rejection forms before each shipment or service period. The shipments or services continue until you cancel your membership.~~Sellers must give you information about the plan's terms and conditions clearly and conspicuously in their promotional materials. These terms may include; that you become a member if you accept the introductory merchandise or initial round of services unless you cancel; or that periodic delivery of merchandise or services will occur - with no further action on your part; and will continue until cancellation is received. It also must disclose a description of the merchandise or services you agree to buy say whether there's a minimum purchase and how often you'll receive the products or services. An explanation of the plan's billing procedure for each shipment or period of service must also be provided as well as the terms of the plan's refund or return policy.

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Additional Info

DBAs:

Law Crossings

Websites:
There are no additional web sites.

Contacts:

KC Keisel (Customer Relations Manager)
Andrew Harrison Barnes (Owner)
Mihir Sheth (CTO)