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LeaseVille.com

4,183 inquiries |
Electronic Equipment Rental

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1100 Glendon Avenue, 17th Floor
Los Angeles, CA 90024 | Get Directions

(888) 428-5520

http://www.leaseville.com

Monday - Friday:
9:00 AM - 5:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 25 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/10/2023 Matt R.

Don't expect to make a perfect pay history and get re approved.

First lease went great. Very polite customer service. I missed out on the 100 days payout, but I knew what I had signed. I've made every single payment on time. Never missing a single payment. What was my reward for trying a new lease after paying off my first. A denial. I was told it was due to my banking history, but refused to listen that my account was hacked a couple months ago, and I had opened a new account, but did not have enough history to be approved. Even though I had been a perfect on time paying customer 100%. I would have preferred continuing using leaseville because of the 100 days, but went with another company that I have a good standing with that didn't punish me for paying on time, and when questioned understood my old account issue.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LeaseVille.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

LeaseVille.com: Get the lowest prices with our lease to own options on the latest computers, electronics, appliances and furniture. Fair or better credit? Get the lowest payment. No credit, bad credit? No problem. Instant online approval!

Primary Contact:	Customer Service
Business Started:	9/25/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jennifer Bake

Matthew Davis (Primary Contact)

Addresses:

P. O. Box 25235, Los Angeles, CA, 90025

10940 Wilshire Blvd Suite 1600, Los Angeles, CA, 90024

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