211 inquiries | Debt Relief Services - non-compliant with FTC Rule
Company Rating
F
Customer Reviews
based on 0 reviews.
Write Review
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
This business has no reviews.
BCA's Summary and Analysis:
One customer alleges the company's online advertisement fails to disclose all of the cost for services. The customer claims that there is a $500.00 start up fee, a monthly fee of $49.00, and 25% is collected from the amount the company saves on a settlement. After discovering the entire cost of the service, the customer requested a refund to settle their own debts.The company responds to this complaint by explaining the customer signed the terms of the contract, which clearly indicates the startup fee, maintenance fee and that 25% collected from the savings made on settlements. The customer also understood and agreed to the terms of the contract explained during a lengthy "orientation interview" with one of their staff.
Read More
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business is providing debt negotiation services.
Interested in Legal Center for Debt Resolution, A Law Corp.? Contact them directly!
Request Quote
Licensing
California law requires bill paying services, and pro-raters accepting money from clients to be disbursed to creditors on behalf of the debtor, to be licensed by the California Department of Business Oversight and file a $25,000 bond.To verify licensing, contact the California Department of Business Oversight (DBO) by writing to 1515 K Street, Suite 200 Sacramento, CA 95814-4052, by calling (916) 445-7205, (866) 275-2677 or (866) ASK CORP. Prorater licenses can be verified on-line, by accessing the DBO website at http://www.dbo.ca.gov. For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
We believe this company is working in conjunction with The Debt Professionals, Inc. Both companies have the same address and their phone numbers reach the same call center. The Debt Professionals, Inc. has an unsatisfactory business performance record based on concerns with their complaints relating to the failure to provide debt negotiation services. A separate report is available upon request. Our experience with similar offers allege: creditors continue to harass them, fees and interest continue to accrue, their credit is worse than before, that creditors were not contacted, and creditors sue for payment. Specifically, this type of companies rely on negotiating with the creditors for a lump sum payment, which generally requires the consumer to withhold payments for an extended period of time. Also, the fees for these services are generally required to be paid in advance before any services are performed. It is during this time that the creditors will likely take steps to secure payment, such as; telephone calls, derogatory credit reporting, arbitrations or law suits. For the foregoing reasons, we advise caution in dealing with debt negotiation/settlement companies.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:
Websites:There are no additional web sites.
Contacts:
Addresses:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile