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Legal Center for Debt Resolution, A Law Corp.

  211 inquiries |
Debt Relief Services - non-compliant with FTC Rule

601 South Glenoaks Blvd. Suite 409
Burbank, CA 91502
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Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

One customer alleges the company's online advertisement fails to disclose all of the cost for services. The customer claims that there is a $500.00 start up fee, a monthly fee of $49.00, and 25% is collected from the amount the company saves on a settlement. After discovering the entire cost of the service, the customer requested a refund to settle their own debts.

The company responds to this complaint by explaining the customer signed the terms of the contract, which clearly indicates the startup fee, maintenance fee and that 25% collected from the savings made on settlements. The customer also understood and agreed to the terms of the contract explained during a lengthy "orientation interview" with one of their staff.

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Complaint Closing Statistics

0 complaints against Legal Center for Debt Resolution, A Law Corp. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing debt negotiation services.

Primary Contact: Douglas Crowder (Attorney at Law)
Business Started: 6/23/2003
Social:

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Licensing

California law requires bill paying services, and pro-raters accepting money from clients to be disbursed to creditors on behalf of the debtor, to be licensed by the California Department of Business Oversight and file a $25,000 bond.

To verify licensing, contact the California Department of Business Oversight (DBO) by writing to 1515 K Street, Suite 200 Sacramento, CA 95814-4052, by calling (916) 445-7205, (866) 275-2677 or (866) ASK CORP. Prorater licenses can be verified on-line, by accessing the DBO website at http://www.dbo.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company is working in conjunction with The Debt Professionals, Inc. Both companies have the same address and their phone numbers reach the same call center. The Debt Professionals, Inc. has an unsatisfactory business performance record based on concerns with their complaints relating to the failure to provide debt negotiation services. A separate report is available upon request.

Our experience with similar offers allege: creditors continue to harass them, fees and interest continue to accrue, their credit is worse than before, that creditors were not contacted, and creditors sue for payment. Specifically, this type of companies rely on negotiating with the creditors for a lump sum payment, which generally requires the consumer to withhold payments for an extended period of time. Also, the fees for these services are generally required to be paid in advance before any services are performed. It is during this time that the creditors will likely take steps to secure payment, such as; telephone calls, derogatory credit reporting, arbitrations or law suits. For the foregoing reasons, we advise caution in dealing with debt negotiation/settlement companies.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Crowder & Associates

Websites:
There are no additional web sites.

Contacts:

Jerri Simpson (ED)

Addresses: